Manager, Project Delivery

Manager, Project Delivery – Jefferson City, Missouri

United States – Jefferson City, Missouri

Essential functions of the position:

Site Strategy:

• Proactively identify client needs to foster site expansion.
• Build and maintain strong relationships with key stakeholders (e.g., client executives, decision‑makers) to secure long‑term partnerships.

Business Growth & Development

• Drive site‑level business expansion and development with a strategic focus to expand services and opportunities.
• Work with Project Leads to maintain dashboards and pursue expansion opportunities.
• Own project extensions, proposal generation, and provide critical input into site RFPs.
• Actively participate in industry events to build a local network and collaborate with the Market Director to expand client portfolios and secure high‑value contracts.
• Monitor and achieve operational KPIs and targets.
• Review and populate site dashboards providing direction resulting in project health and expansion opportunities.
• Lead, oversee, and execute client project initiatives allowing for the identification of new and added services for the mutual benefit of the client and organization.
• Support, review, and analyze Business Development, Project Delivery and Team Member activities.
• Support in the development, implementation, and execution of strategic plans to meet the Project Farma business development and growth targets.
• Collaborate across Project Farma practice teams to develop solutions for joint business opportunities that meet business and client objectives.
• Monitor and manage budgets and planning needs to meet the necessary project requirements.
• Support the maintenance of new and existing client accounts, focusing on project delivery and actively seeking account growth.
• Work with client’s business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
• Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization.
• Remain current with the latest trends in the biomanufacturing industry and implement strategies that leverage changes in the marketplace into new business opportunities.
• Thorough understanding of our target industries including how each sector works together, interdependence, emerging trends, and key challenges.
• Maintain business development data within customer relationship management (CRM) system.
• Support strategic creation of cross site / cross account business development tools creating a force multiplier impact.
• Attend and represent Project Farma at ISPE or other networking events.

Leadership & Talent Development

• Oversee the career development and performance of the entire site team.
• Coach, mentor, and develop team leads to prepare them for leadership roles.
• Partner with Market Directors to share best practices across sites.
• Lead a high-performing team, fostering accountability, excellence, and collaboration, while setting performance goals and enhancing retention.
• Manage teams at various client sites/locations to ensure consistency of technical services, compliant with client and Project Farma’s processes and standards and responsiveness to both client and employee requirements.
• Direct and manage teams executing projects within the Project Farma practice areas with overall responsibility for technical solutions, cost, quality, and client satisfaction.
• Strategically assign team members to accounts for mutual benefit and identify Team Member succession planning to maximize the readiness of future leaders.
• Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities and ensuring timely and high‑quality completion of work.
• Subject Matter Expert who provides technical direction, training, career development and performance assessments to ensure high quality delivery.
• Identify Professional Development opportunities for Team Members to develop their skills.
• Build and maintain high performing teams ensuring successful account management and growth.
• Strategically identify talent needs and follow…