Lead Commercial HVAC Service Technician

Location: Jefferson City, TN

Job :881

# of Openings:1

Morristown/Jefferson City, TN

Perfection Group is hiring a Lead Commercial HVAC Service Technician to support customers throughout Morristown, Jefferson City, and the surrounding area.

We’re looking for a highly skilled technician who can independently solve complex equipment problems, build trusted customer relationships, and provide technical leadership to the team. You’ll work on a variety of commercial and industrial HVAC systems while helping less-experienced technicians strengthen their capabilities.

Paid drive time, a company vehicle, major tools, and continued technical training are provided.

• Troubleshoot, repair, and maintain commercial HVAC and refrigeration equipment, including chillers, boilers, rooftop units, split systems, and heat pumps
• Diagnose complex mechanical, electrical, refrigeration, hydronic, and controls-related issues
• Identify necessary repairs, obtain replacement parts, and calibrate equipment according to manufacturer recommendations
• Explain equipment conditions, repair needs, and recommended solutions clearly to customers
• Perform scheduled preventive maintenance to improve equipment reliability and efficiency
• Provide technical guidance and field support to less-experienced technicians
• Help troubleshoot difficult service issues and identify effective solutions
• Travel to customer locations throughout Morristown, Jefferson City, and the surrounding service area
• Coordinate with dispatch and communicate schedule changes or delays promptly
• Document service calls and resolutions accurately using company software and applications
• Participate in a rotating emergency on-call schedule, including nights and weekends
• Maintain a clean and safe work area, company vehicle, tools, and assigned equipment
• Participate in company- and vendor-provided training

• Have five to seven years of commercial or industrial HVAC service experience
• Possess strong hands-on knowledge of chillers, controls, boilers, and hydronic systems
• Understand commercial HVAC, electrical, mechanical, refrigeration, and building-control systems
• Diagnose complex equipment problems accurately and develop practical solutions
• Provide patient, credible technical guidance to less-experienced technicians
• Communicate clearly, consistently, and professionally with customers, dispatch, leadership, and teammates
• Build trust through technical expertise, sound judgment, and dependable follow-through
• Work independently while remaining connected and accountable to the team
• Take ownership of your schedule, documentation, vehicle, tools, and customer commitments
• Take pride in completing safe, accurate, high-quality work
• Remain calm and dependable when responding to urgent customer needs
• Hold a Universal EPA Section 608 certification
• Have completed an accredited HVAC technical or trade-school program
• Have a high school diploma or equivalent and a valid driver’s license

We believe a well-managed facility can transform our world. Perfection Group designs, builds, and improves facility comfort, efficiency, and health for commercial and industrial customers. We combine personalized, high-quality service with advanced HVAC and facilities-management technology.

If you’re an experienced commercial HVAC technician ready to take a leading role in serving customers and developing others, we’d like to meet you.