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Senior Customer Service Manager — Lead Agents

Job in Jefferson, Jackson County, Georgia, 30549, USA
Listing for: Uline
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Service Manager — Lead 90+ Agents

Uline, located in Jefferson, Georgia, is seeking a Senior Customer Service Manager to lead their contact center operations. This position requires managing a team of over 90 individuals while fostering a customer-focused culture and ensuring outstanding service levels.

The ideal candidate will possess a bachelor's degree and at least 5 years of experience in customer service management. Uline provides a robust benefits package including health insurance, 401(k) matching, and more.

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Position Requirements
10+ Years work experience
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