Operational Technology Engineer

JACKSON ELECTRIC MEMBERSHIP CORPORATION POSITION DESCRIPTION ENGINEER I – OPERATIONAL TECHNOLOGY POSITION OBJECTIVES

Provide administration, support, and continuous improvement of the Cooperative’s Outage Management (OMS) platform in order to achieve reliable outage response in accordance with the goals of the division and cooperative; provide technical assistance on the configuration and operation of the OMS platform by ensuring accurate outage data, effective outage restoration workflows, and real‑time system awareness.; provide enhanced outage response efficiency, improve restoration times, and maintain system integrity during both day‑to‑day operations and major storm events;

provide support for SCADA and Distribution Management System (DMS) environment, and to work and communicate in a team‑oriented environment in accordance with the vision, mission, and values of the Cooperative.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Require Bachelor's degree in Engineering. Prefer a Degree in Electrical Engineering or Computer Engineering. Prefer significant progress toward EIT certification and undergraduate curriculum including engineering related to the field of electrical power distribution and transmission.

Require one year of responsible electrical distribution experience including system operations, OMS, SCADA, DMS, or related technologies. Prefer experience supporting outage restoration, switching operations, or real‑time system monitoring.

Require a thorough knowledge of basic electrical engineering principles including three phase power calculations, electrical rotating machines, transformer theory, and AC and DC circuit analysis. Prefer the following: working knowledge of electric distribution system design, components, and operations, including feeders, substations, reclosers, switches, sectionalizing devices, and protective schemes; understanding of electric outage restoration processes, switching procedures, tagging practices, and system reliability principles;

and familiarity with Outage Management Systems (OMS) functionality including outage prediction, device hierarchy, crew management workflows, and restoration modeling.

Require ability to pursue a continuous program of self‑development both inside and outside of work hours in furthering his/her knowledge to develop in the job and accept increasing responsibilities. Require the characteristics necessary for providing effective leadership, guidance, training, and direction. Require ability to promote collaboration and clear communication across departments to enhance outage response and operational efficiency. Require the ability to develop, document, and maintain procedures related to outage management workflows, system modeling, data validation, and reporting.

Require the ability to ensure operational and system performance data is collected, analyzed, and presented in a clear and meaningful format to support planning, reliability improvement, and decision‑making efforts. Require ability to maintain proficiency in the use of personal computers and applicable software platforms, including OMS, SCADA, DMS and related enterprise systems. Require ability to effectively prioritize workload, manage time during both routine operations and major outage events, and contribute constructively to planning efforts, budgeting discussions, workflow improvements, and operational reporting.

Reports to:

Director, Operational Technology

Directs:
None

Internal:
Actively participates within the Cooperative team environment to develop supportive relationships essential to the success of the functions of this position, achieving the results expected and encouraging throughout the organization the concepts of teamwork and cooperative spirit.

External:
Develops and maintains supportive relationships with member/consumers, the general public, and other external contacts to assure positive results.

This position is primarily sedentary work; requires visual acuity in machine operation with inspection;…