Transportation Coordinator

Overview

The Transportation Coordinator coordinates various transportation functions to ensure timely and cost-effective order fulfillment and delivery of goods to the customer. Process orders through the Transportation Management System as well as troubleshoot.

• Act as the primary point of contact for Customer Service regarding sales order processing, ensuring consistent follow-up and communication. Manage order flow after entry by the Customer Service Representative (C.S.R.).
• Oversee material availability, scheduling, and coordination of order tendering with truck lines, distributing orders to the warehouse as needed.
• Arrange all shipment pickups and deliveries with transportation companies for vendors and customers.
• Obtain rate quotes, track shipments, and evaluate the performance of transportation companies when required.
• Maintain close communication with production planning to stay updated on changes in product availability.
• Collaborate with operations control to manage product availability, shipping dates, and shipment arrangements.
• Proficient in Microsoft Suite (including Excel), with strong numerical skills. Experience with Transportation Management System (TMS), Geo Docs, SharePoint, Lotus Notes, and AS400.
• Investigate and resolve invoice discrepancies.
• Provide backup support for Shipping Clerk, Inventory Control Specialist, and cycle counter as needed.
• Keep scorecards and reports up to date for management.
• Serve as a super user of the transportation management system, supporting all facilities.
• Manage inventory efficiently with expertise.
• Develop and implement processes to improve supply chain efficiency and organization.
• Perform other duties as required.

• High School Diploma or equivalent required.
• Certificate in Transportation Management System.
• 5 years of transportation experience.
• Familiarity with laws, regulations, and ISO requirements that apply to logistics.
• 3 years TMS experience, Mercury Gate preferred as well as Open Doc scheduler and Emerge RFP/Bid tool.
• Experienced with Domestic Flatbed, Van, Intermodal, and Parcel shipping as well as International OTR, Intermodal, and Ocean shipping.
• Full understanding of all required shipping documentation including Bills of Lading, Packing Lists, Commercial/Pro Forma Invoices, Letters of Credit, Letters of Instructions, Certificates of Insurance, Certificates of Origin, Customs Declarations, etc.
• Above average skills in Microsoft Office Suite, particularly Excel.
• Strong problem‑solving skills.
• Regular, predictable, full attendance is an essential function of the job.
• Outstanding organizational and coordination abilities.
• Excellent communication, follow‑up and interpersonal skills.
• Organized and able to prioritize and multi‑task.
• Keen on working in a fast‑paced environment.
• Ability to work with minimum supervision.
• Able to speak French or Spanish a plus.
• Must be able to read, communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• Generally, an office environment with occasional time spent in a warehouse.
• Ability to stand, sit, walk, and crouch frequently (25% to 75%).
• Ability to bend, stoop, twist, crawl, kneel, and climb occasionally (25% or less).
• Ability to reach and handle/manipulate continuously (75% or more).
• Ability to repetitively use fingers, wrist, and arm/shoulder continuously (75% or more).
• Ability to repetitively use leg/foot frequently (25% to 75%), and pinching motion occasionally.
• Ability to lift under 10 lbs. frequently (25% to 75%).
• Ability to lift and carry 10-50 lbs. occasionally (25% or less).