More jobs:
Customer Service Representative
Job in
Jefferson, Jefferson County, Wisconsin, 53549, USA
Listed on 2026-09-01
Listing for:
Americold
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts;
Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes;
Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records;
Verify computer-generated invoices to ensure proper account billing;
Schedule loads, maintain updated reports, and resolve issues with refused product, over short, and damaged orders
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