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Service Coordinator

Job in Jeffersontown, Jefferson County, Kentucky, USA
Listing for: Mancan
Full Time position
Listed on 2026-10-04
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below
Job Description

Mancan Staffing is partnering with a company in Chardon, Ohio, to hire a Service Coordinator. This is an excellent opportunity for an organized, customer-focused professional who enjoys working in a fast-paced office environment and coordinating schedules to keep operations running smoothly.

Pay

$17.00 - $20.00 per hour, based on experience

Schedule
  • Full-time
  • Monday through Friday
  • 8:00 AM 4:00 PM
  • In-person position located in Chardon, OH
Job Summary

The Service Coordinator is responsible for scheduling and dispatching generator service technicians, maintaining customer records, creating work orders, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities throughout the day.

Responsibilities
  • Schedule and dispatch service technicians for maintenance and repair calls
  • Coordinate daily routes and service schedules
  • Answer incoming phone calls and assist customers with inquiries
  • Create and manage work orders using the company scheduling system
  • Maintain and update customer information in company databases
  • Process and track service agreements and contract renewals
  • Follow up on customer inquiries and potential sales leads
  • Provide administrative support to ensure efficient service operations
  • Communicate effectively with customers, technicians, and office staff
Qualifications
  • Previous administrative or office experience required
  • Strong customer service and phone communication skills
  • Scheduling or dispatching experience preferred, but willing to train the right candidate
  • Excellent organizational and multitasking abilities
  • Strong attention to detail and accuracy
  • Proficiency with Microsoft Word and Excel
  • Experience with Quick Books preferred
  • Ability to work independently and as part of a team
Benefits
  • Health Insurance
  • Health Savings Account (HSA)
  • Paid Time Off
  • Paid Holidays
  • Mancan Temporary Staffing Employment Agency do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision, dental, and medical
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