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Enterprise AI Customer Success Leader
Job in
Jeffersontown, Jefferson County, Kentucky, USA
Listed on 2026-07-08
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is looking for a Strategic Advisor to drive AI-powered solutions for enterprise customers. In this pivotal role, you will lead strategic initiatives to ensure customer satisfaction and retention while expanding their use of Genesys solutions.
The ideal candidate must have over 10 years of experience in technology or consulting, a Bachelor's degree, and a strong understanding of customer experience platforms. You will help shape transformation strategies and influence customer outcomes through executive engagements and tailored success plans.
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