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Senior IT Incident & Problem Manager - Hybrid-Flex
Job in
Jeffersontown, Jefferson County, Kentucky, USA
Listed on 2026-07-28
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Blue Cross NC is seeking an Incident Manager to lead end-to-end IT incident management, restoring services rapidly with minimal business impact. You will coordinate cross-functional teams during major incidents and communicate clearly with stakeholders throughout the lifecycle.
This role requires ITIL-aligned processes, a culture of accountability, and the ability to drive improvements in incident management, service reliability, and client satisfaction. Hybrid/Remote options apply.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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