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Customer Service Team Lead — Store Operations

Job in Jeffersontown, Jefferson County, Kentucky, USA
Listing for: retailexternalfollett
Full Time position
Listed on 2026-09-30
Job specializations:
  • Retail
    Customer Service Rep, Retail Support, Retail & Store Manager, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 17000 - 34000 USD Yearly USD 17000.00 34000.00 YEAR
Job Description & How to Apply Below

Follett in Kentucky is seeking a Team Lead Customer Service to coordinate daily cashier operations, train staff, and act as leader on duty in the manager's absence. You will open/close the store, ensure safety, and handle website orders while maintaining an exceptional customer experience.

The role requires 1-3 years of relevant experience, an associate degree or equivalent preferred, and a flexible schedule including evenings and weekends.

We are looking to fill the Customer Service Team Lead — Store Operations position at retailexternalfollett in KY, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in KY, United States.

This opportunity is part of our work in Management & Operations, Sales.

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