Customer Experience Leader — Ops & Kaizen Coach
Listed on 2026-09-29
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Customer Service/HelpDesk
Amazon is seeking a Customer Service Manager to lead and develop a large frontline team in Indianapolis. The role centers on guiding five group managers, mentoring leaders, and ensuring top-tier customer experience through disciplined operations and data-driven decisions.
The ideal candidate holds a bachelor's degree, exhibits strong English communication, and demonstrates proficiency with Excel for performance metrics and planning. This is a fast-paced, impact-focused position.
Are you ready to take on the Customer Experience Leader — Ops & Kaizen Coach role at Amazon?
We are seeking a motivated Customer Experience Leader — Ops & Kaizen Coach to join Amazon in Indianapolis, IN, United States.
Consider building your career as a Customer Experience Leader — Ops & Kaizen Coach at Amazon.
The Customer Experience Leader — Ops & Kaizen Coach position in the Management & Operations field is open for applications.
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