Collections Specialist

Description We are looking for a Collections Specialist to support cash operations, payment activity, and customer credit oversight for our Jeffersonville, Indiana team. This position plays a key role in maintaining accurate cash records, strengthening payment controls, and helping the business make informed credit decisions. The ideal candidate brings strong analytical skills, attention to detail, and experience working across finance and operations to resolve issues efficiently.

Responsibilities:

- Oversee day-to-day cash activity by tracking balances, assisting with short-range forecasting, reconciling accounts, and monitoring available liquidity.

- Coordinate payment execution across approved disbursement channels while ensuring transactions align with company procedures and financial controls.

- Manage positive pay administration, address exception items, research bank file or transmission problems, and drive corrective measures to reduce repeat issues.

- Review incoming cash activity, resolve complicated posting or reconciliation discrepancies, and partner with billing, receivables, and operations teams to clear outstanding items.

- Prepare and support short-term cash outlooks by evaluating trends, explaining variances, and reporting treasury-related performance insights.

- Assess customer credit applications, perform financial reviews, recommend appropriate credit exposure levels, and help monitor ongoing account risk.

- Support the corporate card program by maintaining accounts, reviewing policy adherence, and researching unusual or noncompliant activity.

- Maintain banking records, user permissions, account setup details, and treasury system settings to support secure and accurate operations.

- Identify and recommend improvements that strengthen treasury workflows, enhance reporting quality, and increase operational efficiency.

- Complete additional finance and collections-related tasks as needed to support departmental priorities. Requirements - At least 3 years of experience in collections, credit, treasury, cash applications, or a closely related finance function.

- Working knowledge of credit analysis, collections practices, and customer credit line management.

- Experience with cash application processes, account reconciliation, and payment or cash management activities.

- Ability to analyze financial data, identify discrepancies, and resolve issues with accuracy and sound judgment.

- Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.

- Proficiency in collaborating with cross-functional teams such as Accounts Receivable, Billing, Accounts Payable, and Operations.

- Strong written and verbal communication skills for documenting issues and presenting recommendations clearly.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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