Senior Institutional Mental Health Account Specialist, Neuroscience - COBENFY - Indianapolis

Working with Us
Challenging. Meaningful. Life‑changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.

Therapeutic Area:
Neuroscience – COBENFY

Territory:
Indianapolis, IN;
Cincinnati, OH /Jeffersonville, IN

The Institutional MHAS is a critical role in our unique customer model to execute the BMS aspiration to be the Bio Pharma team that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. This role will be hired to support the US commercialization of COBENFY, the first ever treatment to target muscarinic receptor circuits for schizophrenia.

The Mental Health Account Specialist team will call on the providers and care team members specifically at Community Mental Health Centers, Certified Community Behavioral Health Centers, and Hospitals. You will be a critical member of the hospital launch team. Geographies may cover multiple states.

The primary role of the Institutional MHAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent on‑label discussions and leveraging effective avenues for partnering.

The role builds and maintains strong professional credibility with regional thought leaders (RTLs), community‑based physicians/HCPs in private practice, hospital‑based physicians/HCPs, medical group practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.

The Institutional MHAS liaises with other BMS functions, including, but not limited to, partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner, and Key Account Managers (KAM) to identify and address account needs as appropriate. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.

The Institutional MHAS role is field‑based and is anticipated to spend 100% of their time in the field engaging solely with our customers in Community Mental Health Centers, Certified Community Behavioral Health Centers, and Hospitals.

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans by outlining strategic drivers, tactics, and applying resources to appropriately promote assigned product(s) to health care providers, hospital administrators, key influencers and ancillary hospital staff along the patient continuum within a geographically defined area.
• Proactively uses available tools to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Within hospitals, develops and leverages strong professional relationships with customers in clinical practice, pharmacy department, pharmacy and therapeutics committee (P&T) and other key influencers to encourage formulary access and product availability…