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Tier 1 Help Desk Technician: in IT Support
Job in
Jeffersonville, Clark County, Indiana, 47144, USA
Listed on 2026-06-26
Listing for:
Mercalis
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mercalis is seeking a Help Desk Technician 1 to deliver Tier 1 support through phone, email, and chat. This role involves diagnosing and resolving customer issues while working closely with IT and users for optimal experience.
Qualifications include a 4-year degree in Computer Science and strong analytical skills. You’ll be responsible for technical support, maintaining systems, and ensuring compliance with standards.
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