IT Support Specialist
Listed on 2026-09-02
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Technical Support Specialist
Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and client needs.
You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.
Major Responsibilities
- Help Desk support.
- Tracking of help desk tickets utilizing the Information System's tracking software.
- Respond to security issues and virus and other malware notifications and attacks.
- Printer and print server management
- Document all application and infrastructure changes to change management system.
- Basic Windows active directory management and support for users and computers.
- Provide primary desktop hardware support, installation, and maintenance.
- Provide support of all company managed mobile devices.
Work Environment The job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule after.
Compensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)
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