UAT Specialist

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

Valeris is looking for an outstanding UAT Specialist responsible for planning, coordinating, executing, and documenting User Acceptance Testing (UAT) activities for technology solutions supporting Patient Support Services (PSS) programs. This role partners closely with business stakeholders, patient services operations, technology teams, vendors, and quality/compliance functions to ensure systems, enhancements, integrations, and workflows meet business requirements and are ready for successful implementation.

The ideal candidate combines strong testing and analytical skills with an understanding of patient support operations, including patient enrollment, benefits investigation, prior authorization, financial assistance, patient communications, case management, and related program workflows. There also may be data specific job responsibilities between UAT testing cycles as needs and workload allow.

• User Acceptance Testing
• Develop UAT strategies, test plans, test scenarios, test scripts, and acceptance criteria based on business and system requirements.
• Execute functional, end-to-end, regression, and integration testing for Patient Support Services applications and related platforms.
• Validate that system functionality supports approved business processes and patient support workflows.
• Test complex scenarios involving patient enrollment, case management, benefits investigation, prior authorization, appeals, financial assistance, fulfillment, and patient communications, as applicable.
• Validate system integrations and data exchanges between internal platforms, vendors, third-party applications, and other business systems.
• Identify, document, prioritize, and track defects through resolution.
• Perform retesting and regression testing following defect remediation or system changes.
• Maintain clear documentation of test results, evidence, defects, and final UAT acceptance.

• Collaborate with Patient Support Services business owners and subject matter experts to translate business requirements into testable scenarios.
• Work closely with Product, IT, Business Analysts, Project Managers, Quality, Compliance, Operations, and external vendors throughout the testing lifecycle.
• Facilitate UAT sessions with business users and ensure appropriate stakeholders participate in testing.
• Communicate testing progress, risks, issues, dependencies, and outcomes to project stakeholders.
• Support business readiness activities and provide input into go-live decisions based on documented testing results.

• Ensure testing activities align with applicable company policies, procedures, quality standards, and regulatory requirements.
• Validate appropriate handling of patient information and sensitive data within applicable systems and workflows.
• Ensure test cases adequately address business, operational, data, security, and compliance requirements.
• Maintain appropriate audit documentation and testing evidence.
• Escalate significant defects, risks, or gaps that may affect patient experience, program operations, data integrity, or compliance.

• Identify opportunities to improve UAT processes, test coverage, documentation, and testing efficiency.
• Develop reusable test scenarios and regression test suites for recurring PSS processes.
• Contribute to requirements reviews and identify…