Parts and Shipping Coordinator

Job Details

Job Location:

American Fuji Technical Service - Jeffersonville, IN 47130

Position Type:
Full Time

Salary Range: $47,754.70 - $56,182.00

Travel Percentage:
Up to 10%

Job Shift: 1st Shift

Job Category:
Manufacturing

The Parts and Shipping Coordinator is responsible for ensuring the timely availability, tracking, procurement, and distribution of parts and materials to support manufacturing operations and customer requirements. This role works closely with customers, purchasing, inventory control, production, warehouse, and logistics teams to maintain efficient workflow, ensure accurate inventory records, and minimize downtime due to parts shortages. The Parts and Shipping Coordinator supports order fulfillment, shipping and receiving activities, inventory management, customer service, and ERP system administration while maintaining a high level of accuracy and responsiveness.

• Coordinate the timely fulfillment of customer parts orders, ensuring accuracy and on-time delivery.
• Process customer quotes, sales orders, purchase orders, and shipment documentation using the ERP system.
• Monitor inventory levels and maintain accurate records of parts and materials to support operational requirements.
• Receive, inspect, and verify incoming shipments while resolving discrepancies related to damaged, missing, or incorrect items.
• Pick, pack, and prepare parts and materials for domestic and international shipment.
• Create shipping labels and complete required documentation for shipments via UPS, Fed Ex, DHL, and other freight carriers.
• Collaborate with purchasing, warehouse, production, and logistics teams to ensure parts availability and efficient workflow.
• Track shipments and communicate order status, delays, shortages, and delivery updates to customers and internal stakeholders.
• Support new machine sales projects and spare parts orders by maintaining accurate project records and coordinating logistics activities.
• Assist with inventory audits, cycle counts, reporting, and continuous improvement initiatives to enhance inventory accuracy and customer service.
• Perform all other duties as assigned.

• Adaptability:
  Responds effectively to change, shifting priorities, and evolving business and customer needs. Anticipates challenges and adjusts strategies to deliver timely, informed, and solution‑oriented responses. Confronts obstacles with courage and resilience, learns from setbacks, and remains forward‑focused in dynamic environments, aligning decisions with organizational values and expectations.
• Collaboration:
  
  Works effectively across teams, departments, and stakeholders to achieve shared goals and deliver value to internal and external customers. Builds respectful, professional relationships grounded in trust. Integrates diverse perspectives, addresses conflict constructively, and fosters an inclusive team environment. Shares knowledge, supports others' development, and contributes to sustained organizational growth.
• Engagement:
  Connects daily work to the company's broader vision and long‑term success. Maintains a customer‑first mindset, anticipating and addressing internal and external customer needs with professionalism and care. Contributes innovative ideas, embraces feedback, and seeks opportunities for continuous improvement. Approaches responsibilities with energy, purpose, and commitment to sustainable value creation.
• Integrity:
  Communicates clearly, respectfully, and transparently in both verbal and written interactions. Actively listens, asks clarifying questions, and engages in constructive dialogue – even in difficult conversations – to build trust. Demonstrates respect for diverse perspectives and cultures. Upholds company policies and ethical standards, and maintains a strong safety‑first mindset, leading by example to ensure a compliant and secure work environment.
• Ownership:
  Demonstrates independent judgment and personal accountability in delivering high‑quality results. Takes ownership of decisions, deadlines, and outcomes with minimal oversight. Prioritizes effectively, manages time and resources responsibly, and ensures work is accurate, thorough, and aligned…