Quality Assurance & Quality Control Specialist; QA QC

Job Summary

This role is responsible for overseeing quality assurance and quality control activities within a new construction data center environment. The position ensures that all installation and production processes meet established quality standards, client requirements, and regulatory guidelines. The individual will work closely with on-site management and project teams to identify issues, drive continuous improvement, and maintain accurate quality documentation while supporting a fast-paced construction schedule.

• Inspect procedures, specifications, methods, and results related to production and installation activities.
• Review project and task records for accuracy and completeness prior to submission to clients.
• Ensure the most current corporate quality procedures and client installation standards are consistently applied.
• Investigate and resolve client quality complaints in a timely and professional manner.
• Evaluate new materials prior to approval for field installation.
• Conduct internal audits to verify compliance with applicable regulations, standards, and procedures.
• Provide customer-focused service that is responsive, flexible, and cost effective.
• Support demand planning efforts and contribute to effective project scheduling.
• Prepare and deliver timely reports and analysis of key quality trends for management.
• Apply and promote quality best practices across all project activities.
• Comply with all safety rules, procedures, guidelines, and company policies.
• Deliver quality-focused training to employees as required.
• Provide daily and weekly updates to on-site management regarding QA/QC issues.
• Maintain quality issues within the Quality Management System (QMS).
• Track updates and ensure proper closeout of all open quality issues.
• Conduct visual inspections throughout assigned spaces.
• Complete visual inspection checklists and upload documentation to the QMS repository.

• Bachelor's degree in business administration, process management, operations, or a related field.
• Minimum of five years of experience in process optimization, operations, quality assurance, or business management.
• Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• Strong analytical skills with the ability to identify weaknesses in processes and organizational structures.
• Strategic mindset with a focus on continuous improvement.
• Excellent written and verbal communication skills, including presentation abilities.
• Strong problem-solving and decision-making skills.
• Demonstrated leadership and mentoring capabilities.
• Ability to lead and support organizational change initiatives.

• Bachelor's degree in a relevant discipline as outlined above.

• Five or more years of relevant experience in quality, operations, or process improvement roles.

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)

• Typical start time is 7:00 a.m.
• Work schedule is based on project needs, with overtime expected as required.
• Work environment is a new construction data center site.