Inventory Control Manager

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6 days ago Requisition

The Inventory Control Manager is responsible for leading the local inventory control function and ensuring the accuracy, integrity, and control of customer-owned inventory within the distribution center. This role is accountable for cycle count execution, variance investigation, shrink prevention, inventory reporting, audit readiness, and continuous improvement of inventory-related processes.

This is a critical leadership role requiring a self-directed, highly accountable operator who can lead the local IC team with limited day-to-day oversight. The successful candidate must be able to identify inventory risk, communicate clearly, elevate appropriately, and drive corrective action through influence and partnership with Operations, Customer Support team, IT/WMS teams, and site leadership.

Because Inventory Control does not directly own many of the operational processes that create inventory risk, this role must be especially effective at building credibility, using data to identify root causes of issues, and influencing cross-functional process improvement.

• Lead the site inventory control function, including supervision of associates performing cycle counts, inventory audits, variance research, reconciliations, reporting, and related control activities.
• Own the local cycle count program and ensure counts are executed accurately, timely, and in accordance with established procedures.
• Lead regular inventory verification efforts, including scheduled cycle counts, targeted counts, event-driven counts, location audits, and special inventory validation projects.
• Ensure inventory records, physical locations, system balances, and exception reporting are actively monitored and reconciled.
• Manage the investigation, documentation, escalation, and resolution of inventory variances, including overages, shortages, mis-locations, damages, returns, blocked inventory, and other inventory exceptions.
• Maintain accurate records and supporting documentation to facilitate shortage detection, variance resolution, customer reporting, and audit support.
• Support annual physical inventory, baseline inventory, customer audits, external audits, and other formal inventory certification activities as required.

• Lead local efforts to identify, explain, reduce, and prevent inventory shrink.
• Perform structured root cause analysis on recurring inventory issues, including process gaps related to receiving, put‑away, replenishment, picking, packing, shipping, returns, damages, quarantine, adjustments, and system transactions.
• Develop and maintain trend reporting to identify systemic inventory risks and recurring operational failure points.
• Partner with Operations leadership to implement corrective actions that reduce inventory defects and shrink exposure.
• Track corrective actions through completion and validate whether implemented changes are effective.
• Escalate unresolved or material inventory risks in a timely, clear, and fact‑based manner.

• Partner with department functional managers to understand key projects, operational changes, customer requirements, workload impacts, and inventory risk areas.
• Drive process improvement through influence, data, and collaboration without direct authority over operational teams.
• Build strong working relationships with Operations leadership while maintaining appropriate independence and objectivity as the inventory control function.
• Communicate inventory risks, process gaps, and corrective action needs clearly and constructively.
• Facilitate cross‑functional discussions to align on root cause, ownership, action plans, and expected outcomes.
• Serve as the local inventory control subject matter expert and a key advisor to site leadership.
• Partner regularly with the customer and internal stakeholders to review inventory control issues, support IMEI‑level research,…