Warehouse Manager

Shift

Days, Monday through Friday. Subject to change based on business needs.

We are delighted to offer a comprehensive benefits package that encompasses Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending Accounts, Supplemental Insurance, Vacation, Holiday Pay, Personal Time Off (PTO), and a 401(k) plan with a company match. Eligibility and waiting periods may apply.

The Warehouse Manager is a key leadership role within our warehouse department, responsible for overseeing and coordinating all aspects of warehouse operations including dry, refrigerated, and frozen storage. This includes strategic planning, staff management, inventory control, and ensuring compliance with safety and quality standards. The Warehouse Manager drives operational excellence and continuous improvement to meet and exceed performance expectations with the highest regard for safety, quality, and customer satisfaction.

• Lead and manage warehouse operations including receiving, warehousing, and shipping for ice cream and powder blending operations.
• Ensure high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods.
• Develop and monitor key performance indicators for warehouse activities and employee performance.
• Oversee inventory management and storage optimization.
• Ensure accuracy of shipments and inventory transactions.
• Establish job expectations and provide coaching and development for warehouse staff.
• Determine staffing levels, recruit, and assign workload effectively.
• Serve as primary contact for customer inquiries and issue resolution.
• Maintain accurate records and utilize reports to assess warehouse status.
• Identify areas for improvement and implement innovative work procedures and practices.
• Collaborate with other departments to coordinate activities and ensure smooth operations.
• Assist with implementation, configuration, testing, and continuous improvement of the Insight Works Warehouse Management System (WMS), including development of warehouse workflows, inventory controls, scanning processes, and user adoption.
• Partner with Finance and Procurement to develop and integrate warehouse, inventory, purchasing, receiving, production, and shipping processes within Microsoft Dynamics 365 Business Central (BC), ensuring accurate and timely system transactions and data flow.
• Serve as a warehouse subject matter expert for WMS and ERP process development, system testing, troubleshooting, master data accuracy, procedure development, and employee training.

• Ensure warehouse and corridor cleanliness in accordance with SSOPs.
• Verify hold and release status for all products prior to shipping.
• Confirm correct code dates, lot numbers, and product data against manifests.
• Oversee sample collection and labeling in accordance with SOPs.
• Ensure timely and accurate completion of work instructions, manifests, purchase orders, and sanitation logs.
• Manage interdepartmental transport of materials.

• Ensure proper operation of forklifts and equipment to minimize product and facility damage.
• Ensure equipment is operated in accordance with SOPs.
• Collaborate with the Laboratory on inventory control, product hold and release, and issue resolution.
• Work with Packaging team to maintain efficient product flow, space utilization, and material storage.
• Support the "Dry Floor" program by monitoring for leaks and spills and taking corrective action.
• Oversee weight control checks in accordance with SOPs.

• Ensure timely start and operation of equipment per shipping plan.
• Encourage continuous improvement and innovation in warehouse processes.
• Maintain authority for personnel actions and oversee day-to-day operations of the shipping department.
• Manage plant product inventory and reconciliation in coordination with Production Supervisor and Plant Manager.
• Manage plant product inventory and reconciliation in coordination with Production, Finance, Procurement, and Plant leadership, ensuring physical inventory aligns with WMS and ERP records.

• Ensure compliance with OSHA and plant safety regulations.
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