Executive Operation Specialist

We are seeking a highly responsive, detail-oriented Executive Operations Specialist to provide global, around-the-clock operational and administrative support. This role serves as a central coordination point for executives and business leaders, ensuring urgent needs, scheduling conflicts, and cross-departmental requests are handled quickly, accurately, and calmly under pressure. The position operates within a distributed global coverage model.

• Provide real-time, high-availability support for executives and first-line leaders
• Coordinate and schedule meetings across multiple time zones
• Respond rapidly to urgent requests and last-minute changes
• Global On-Call Coverage
• Participate in a global 24/7 coverage rotation
• Ensure seamless responsiveness and effective handoffs
• Operational & Administrative Coordination
• Arrange travel, logistics, reservations, and expense reimbursements
• Manage fragmented, fast-moving operational tasks with precision
• Coordinate calendars, priorities, and time-sensitive requests
• Research & Rapid Requests
• Conduct executive-directed research and deliver accurate, reliable outputs
• Cross-Functional Communication
• Act as an information bridge across teams and departments
• Improve clarity, timeliness, and accuracy of information flow
• Support organization-wide awareness of updates or policy changes
• Conflict & Priority Management
• Identify root causes of competing priorities or scheduling conflicts
• Distill complex situations and highlight critical issues
• Decision Support (Non-Decision Role)
• Operate within defined policies, rules, and constraints
• Present structured options for executive decision-making
• Coordinate execution once direction is provided

• Fluent bilingual communication in Chinese and English (mandatory)
• Exceptional responsiveness and reliability
• Strong stress tolerance under significant time pressure
• High adaptability and situational flexibility
• Excellent organizational and coordination skills
• Strong prioritization and problem-structuring ability
• Acute attention to detail and accuracy
  
  Strong sense of ownership and accountability
• Ability to manage ambiguity and fragmented workflows
• Clear and professional cross-departmental communication
• Ability to identify underlying conflicts and core needs
• Good judgment within rule-based constraints
• Aesthetic awareness and professional presentation sensibility

We provide visa sponsorship to the US domestic international students.