Doorperson, Administrative​/Clerical

General Summary

Building Doorperson is responsible for coverage of the front desk. Meet and greet tenants, vendors, and guests. Support day‑to‑day administrative work and other duties as necessary. Weekend and holiday hours are common as the building is open and operating 7 days a week. Overtime, though rare, is mandatory in most situations.

• Meet and greet tenants and guests at the front desk.
• Answer phones.
• Track visitors and contractor log‑in book.
• Communicate with tenants (tenant relations).
• Prepare write‑ups on tenant work tickets.
• Maintain literacy, reading and writing skills.
• Communicate effectively via phone and in person.
• Accept mail and courier packages for tenants and distribute as necessary.
• Perform other duties and responsibilities as assigned.

• Appearance: neat, clean, well‑groomed appearance.
• Physical strength and stamina: ability to remain on feet all day.
• Education:
  
  read, write, and speak basic English.

• Direct and proven experience as a Doorperson in a corporate, customer service, or professional services environment.
• Excellent communication skills and a professional demeanor.
• Strong interpersonal skills for interacting with building occupants and other staff members.
• Proficiency with Microsoft Office.

• Constant need to be on feet.
• Walking.
• Perform the following physical activities:
  • Bend.
  • Stoop.
  • Squat.
  • Kneel.
  • Climb stairs – routine duties require access to all levels.
  • Push or pull – move equipment, appliances, open and close doors, etc.
  • Reach above shoulder to deliver packages.
  • Grasp, grip, and turn door handles.
  • Finger dexterity – sort through mail and type.
  • Hand coordination.
  • Lifting and carrying supplies, packages:
    • Over 150 lbs – rare need.
    • 75–150 lbs – occasional need.
    • 25–75 lbs – frequent need.
    • 1–25 lbs – constant need.

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive