Admissions Assistant​/Concierge

Facility: OPTIMA CARE HARBORVIEW

Position: Admissions Assistant / Concierge

Location: Jersey City, NJ

Shift: Full-Time | 12:00 PM – 8:00 PM

Salary: $20.00 per hour

Join Our Team!

Optima Care Harborview is seeking a friendly, organized, and motivated Admissions Assistant / Concierge to support the Admissions Director while providing an exceptional experience for residents, families, visitors, and prospective residents.

• Assist the Admissions Director with daily administrative and admissions-related tasks.
• Provide a warm, welcoming experience for residents, families, visitors, and prospective residents.
• Serve as a knowledgeable and professional point of contact at the facility.
• Assist with coordinating admissions-related paperwork, communications, and follow-up.
• Answer phones, greet visitors, and direct inquiries to the appropriate department.
• Support tours and provide information to prospective residents and their families.
• Maintain organized records, documents, and correspondence.
• Assist with scheduling, data entry, and other administrative duties as needed.
• Use Microsoft Office applications for routine administrative tasks.
• Work collaboratively with facility leadership and other departments.
• Maintain a professional, positive, and service-focused attitude at all times.
• Perform other duties as assigned by the Admissions Director or facility leadership.

• High school diploma or equivalent preferred.
• Previous experience in healthcare, admissions, hospitality, customer service, or an administrative setting is a plus.
• Strong customer service and communication skills.
• Friendly, energetic, and professional demeanor.
• Organized and detail-oriented with the ability to prioritize multiple tasks.
• Flexible and motivated with a willingness to learn.
• Quick learner who can adapt to changing priorities.
• Proficient with Microsoft Office and basic computer applications.
• Ability to work independently as well as part of a team.
• Strong interpersonal skills and a commitment to providing an excellent resident and family experience.

• Comprehensive Medical & Dental Coverage
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Employee Recognition Program
• Supportive, team-oriented work environment
• Company perks and employee discounts

If you are organized, energetic, and passionate about providing excellent customer service, we invite you to join the team at Optima Care Harborview!