RRO Roof Observer

Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including:
Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.

• Do you have strong knowledge of the commercial roofing industry?
• Do you have your RRO or RRC certification(s)?
• Do you live within one hour of a major airport?
• Do you enjoy learning and or have experience in the facility management, construction, roofing, or the architectural engineering industry?
• Are you great at quality assurance observation with a keen eye for identifying roof installation quality?

If you answered “YES” to these questions above, we want to talk!

The CQA Observer (Construction Quality Assurance) provides on-site observation of construction projects to ensure work is being installed in accordance with contract documents, manufacturer guidelines, and Mantis quality standards. This role serves as an independent set of eyes in the field, protecting project quality, safety, and long-term performance. CQA Observers play a critical role in ensuring projects are done right the first time while serving as a visible, trusted presence with clients and contractors.

This role includes both local and non-local field work and requires frequent overnight travel. During peak project periods, travel may involve stretches of approximately three weeks at a time, depending on project needs.

• Deliver clear, accurate daily observation reports that reflect actual site conditions
• Identify quality issues early and communicate them before they become larger problems
• Ensure work is aligned with plans, specs, and manufacturer requirements
• Maintain strict adherence to safety standards and actively address jobsite risks
• Communicate effectively with project teams, contractors, and internal stakeholders
• Maintain consistent documentation and reporting throughout the project lifecycle

• Review project plans, specifications, and submittals to understand scope, materials, and installation requirements before and during field work
• Observe contractor work in the field to verify compliance with project requirements, manufacturer guidelines, and quality standards
• Monitor installation methods, material handling, storage conditions, and substrate or deck preparation
• Document work progress, deficiencies, and conditions in real time using notes, photos, and field reporting tools
• Identify quality concerns, installation issues, or deviations from plans and communicate them clearly to project teams
• Verify critical milestones such as watertight conditions and overall system integrity during installation
• Participate in punch list walks, closeout reviews, and warranty inspections
• Prepare detailed daily observation reports with complete documentation and photographic evidence
• Upload reports and maintain organized, consistent project documentation in company systems
• Communicate regularly with project managers, contractors, and team members regarding site conditions, issues, and progress
• Maintain a professional, impartial presence on-site while interacting with clients and contractors
• Support other CQA Observers, Survey Technicians and other teams to complete project work

• Actively report on jobsite safety conditions as part of daily observations, not as a separate activity
• Identify unsafe work practices, site hazards, and non-compliant conditions and elevate immediately
• Exercise stop work authority when conditions create immediate risk to people, property, or project integrity
• Follow all Mantis safety policies and procedures and ensure personal compliance at all times
• Complete job hazard…