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Technical Customer Support & ERP Order Specialist

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: Navigate Search
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

Navigate Search is seeking a customer support professional in New Jersey to provide timely technical assistance via phone, email, and other channels. You will respond to inquiries about products, pricing, availability, and order status, and offer guidance on solutions based on client needs.

You will also manage orders in ERP systems, coordinate with purchasing, warehouse, production, and logistics, and strive to maintain high customer satisfaction through accurate, proactive communication.

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