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Senior Customer Relations Lead - Onsite NJ

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: Collectors Universe, Inc.
Full Time position
Listed on 2026-08-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Relations Lead - Onsite NJ (6am-2:30pm)

Collectors Universe, Inc. is seeking a Senior Customer Relations Lead for the PSA team to manage customer inquiries, resolve claims, and ensure high-quality service. The role is full-time, onsite at our New Jersey office, with a 6am-2:30pm shift five days per week.

Ideal candidates have 4+ years in customer relations, excellent communication, and a proven ability to de-escalate situations. Familiarity with Google Workspace and Salesforce is preferred.

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Position Requirements
10+ Years work experience
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