Bilingual Warehouse Customer Service Representative; On-Site

Job Description

We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients. The ideal candidate will be fluent in both English and Spanish, possess strong communication skills.
Not remote. This is a 100% in-warehouse role. we will provide full training.

Duties

• Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat.
• Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed.
• Collaborate and coordinate with team members, floor supervisors and the logistics team.

Requirements

• Proficiency in English & Spanish (bilingual).
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Prior customer service experience (warehouse/logistics preferred).
• Strong written/verbal communication and organization skills.
• Verifiable documentation to work in the U.S.
• Availability to work on-site in a fast-paced warehouse.

Position Details

• Location: Hasbrouck Heights, NJ (client’s warehouse)
• Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed
• Pay: starting $17-19/hour, based on experience
• Type: Full-time through our Staffing Agency Grace Staffing C&C.

Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.