Operations Manager – Loew’s Jersey Theatre

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise.

We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise.

We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do. As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard.

It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA’s Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play - across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

The Operations Manager serves as a team leader responsible for strategic planning, execution, and continuous improvement of all Front of House operations within Loew’s Jersey Theatre. This role ensures that every performance and event delivers a seamless, safe and exceptional guest experience, while maintaining operational efficiency through the venue. Working in close partnership with the Director of Operations and venue leadership team, the Operations Manager works with multiple operational departments, coordinates with event partners and services vendors, and leads event-day execution for a high-volume programming schedule.

The ideal candidate brings strong operational leadership, a deep understanding of customer service in a live event environment, and a commitment to delivering best-in-class hospitality in a fast-paced venue setting.

• Provide day-to-day oversight of all Front of House operations for concerts, theatrical performances, and special events, reflecting industry standards for venue operations management
• Schedule, and supervise guest-facing operational teams including:
• FOH Operation
• Guest Services
• Ticket Scanning and entry operations
• Manage event-day operational planning to ensure efficient guest flow, timely venue openings, and smooth ingress and egress for large audiences
• Oversee day‑to‑day venue readiness, ensuring FOH areas are…