Crypto Wallet Operations Specialist

About Futu US Inc.

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker‑dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).

Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.

Here’s a closer look at our key entities:

• Futu Clearing Inc.:
  An SEC registered FINRA member dedicated to delivering top‑tier clearing and execution services globally.
• Moomoo Financial Inc.:
  As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
• Moomoo Technology Inc.:
  Offering a data‑rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker‑dealer.

For deeper insights into our entities and affiliates, exploreorefutuclearing.comormoomoo.ccom/usto discover the future of investing with confidence and innovation.

At Moomoo, we’re not just launching products—we’re evolving a digital‑first ecosystem that redefines investing for a new generation. Our Crypto Operations team is the backbone behind our innovative crypto offerings, responsible for building and scaling operational processes from the ground up. We’re seeking a forward‑thinking Crypto Wallet Operations Specialist who will:

• Take ownership of critical custody and wallet operational functions as we advance from a simple product launch to a broader, more dynamic product suite.
• Leverage data‑driven insights and Python‑based tool/bot development to optimize wallet movements, settlement reliability, and on‑chain operational health.
• Collaborate across Engineering, Security, Product, Compliance, and Finance to ensure our wallet operations are robust, secure, and customer‑focused.

This role offers an exciting opportunity to combine strategic insight with technical expertise, helping us shape a future‑proof custody and wallet operational infrastructure.

Jersey City, NJ or Dallas, TX

This role must be based on the office locations specified in the job description, in line with our in‑office work philosophy. Remote work is not available for this position. For more details about our in‑office approach and expectations, please reach out to the recruiter.

• Design, implement, and continuously improve custody and wallet operations (hot/warm/cold), including transaction authorization policies, withdrawal controls, and address/wallet lifecycle management.
• Establish runbooks for deposits/withdrawals, internal transfers, rebalancing, emergency procedures (stuck tx, fee spikes, chain halts), and weekend/holiday settlements.
• Document and refine standard operating procedures (SOPs) to ensure consistency, auditability, and clarity as the team expands.

• Run end‑of‑day (EOD) trade/cash/coin reconciliations; investigate and resolve breaks across venues, books & records, and custody ledgers with crisp root‑cause analysis.
• Coordinate wallet liquidity and treasury positioning to ensure the right asset is in the right place at the right time for settlement cut‑offs; manage buffer sizing and thresholds.
• Partner with internal teams to support month‑end close, evidence gathering, and audit‑ready documentation.

• Serve as the technical subject‑matter partner for wallet operations across Product, Legal/Compliance, Security, Engineering, and Finance.
• Communicate operational insights and optimization opportunities in a clear, actionable manner (short memos, dashboards, incident summaries).
• Participate in cross‑departmental projects that align with our mission to democratize digital investing, including chain integrations and custody feature rollouts.

• Ensure wallet procedures meet regulatory standards and mitigate risks (price bands/fat‑finger, velocity caps, maker‑checker approvals, whitelist‑only flows for high‑risk…