Trade Support Associate II

About the Role

As a Trading Services Associate II within JPMorgan Chase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. The position focuses on optimizing trading services through a deep understanding of market products, automation technologies, change management, and continuous improvement.

• Execute daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
• Monitor and reconcile trading accounts to maintain accuracy, driving the development and implementation of process improvements for enhanced operational efficiency.
• Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
• Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
• Assist in training and mentoring junior team members, fostering a collaborative and growth‑oriented environment.
• Manage ad‑hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.

• Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
• Strong analytical and problem‑solving skills, enabling effective decision‑making and innovative solutions.
• Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel, along with advanced digital literacy for integrating innovative technologies in trade services.
• Ability to thrive in fast‑paced environments, maintaining a detail‑oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
• Demonstrated capability to work collaboratively in team settings, with a solid knowledge of trading systems and financial markets, and a strong commitment to delivering high‑quality results.

• Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
• Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
• Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
• Skill in utilizing AI and machine learning to enhance trade service processes, driving improved decision‑making and data‑driven insights.

We offer a competitive total rewards package including a base salary based on role, experience, skill set and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. The benefits package includes comprehensive health‑care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental‑health support, financial coaching and more.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental‑health or physical disability needs.