Sr Financial Crime Crypto Compliance Specialist

Join a world-class team in Jersey City, as a Sr Financial Crime Crypto Compliance Specialist. In this position you will support and oversee Financial Crime Compliance operations within a regulated cryptocurrency and financial services environment, with responsibility for helping establish and scale a managed compliance operation. The role is client-facing and will operate in a player-coach capacity, overseeing daily activities across transaction monitoring, screening, and Travel Rule workflows while driving high-quality, scalable compliance execution.

The position also includes hands-on case support, close collaboration with offshore delivery teams, and leadership across quality assurance, operational oversight, and stakeholder management. (Military veterans are encouraged to apply.)

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Sr Financial Crime Crypto Compliance Specialist position at Concentrix is just the right place for you!

As a Sr Financial Crime Crypto Compliance Specialist, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well‑being, proudly united as "game-changers." Together, we help the world’s best‑known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

As a Sr Financial Crime Crypto Compliance Specialist, you will:

• Support the design, implementation, and scale-up of Financial Crime Compliance operations across onshore and offshore teams.
• Serve as the primary FCC liaison between key stakeholders and delivery teams, ensuring compliance requirements, service expectations, are clearly communicated and executed.
• Partner with compliance stakeholders to establish and scale operational processes across transaction monitoring, KYC/customer due diligence, sanctions screening, blockchain monitoring, Travel Rule reviews, fraud investigations, and suspicious activity escalation.
• Translate FCC policies, procedures, risk requirements, and controls into operational processes,
• Support team onboarding, workforce planning, training, documentation, and go-live readiness.
• Coordinate the transition of compliance activities to teams while maintaining clear decision authority, escalation ownership, and regulatory accountability.
• Advise leadership and operational teams on compliance requirements, investigation standards, case documentation, risk indicators, and escalation thresholds.
• Serve as the day-to-day coordination point for stakeholders and delivery teams on operational issues, process updates, control changes, staffing needs, system constraints, and quality concerns.
• Lead training, knowledge transfer, and calibration sessions to promote consistent interpretation and application of compliance policies and procedures.
• Support the development of quality control and quality assurance processes, including case sampling, investigation reviews, error tracking, feedback, remediation, and ongoing calibration.
• Identify process gaps, bottlenecks, training needs, and control weaknesses and support remediation.
• Prepare materials and reporting for audits, regulatory…