Senior Collections Analyst

POSITION SUMMARY

The Sr. Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums. In this position, you will be assigned a group of accounts to manage. This role will have interactions with brokers, insureds, underwriters and other members of the finance team.

This role will sit in the Jersey City, NJ office on a hybrid schedule of three days in the office, two days remote.

• Communicating outstanding premium balances to brokers
• Issuing cancellation notices for non-payment of premium
• Reconciliation of outstanding balances
• Troubleshoot discrepancies involving premium, commission and payment differences
• Requesting disbursements for return premium balances
• Unapplied cash resolution
• Direct collection of outstanding final audit balances to insureds
• Maintain proper account of collection efforts
• Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed
• Provide collection agency support preparing and submitting account documentation necessary for direct collection
• Provide legal support by compiling account documentation necessary for litigation
• Special projects and system user acceptance testing as needed

• Strong interpersonal and organizational skills
• Strong reconciliation, analytical and business problem solving skills
• Excellent written and verbal communication skills
• Ability to work well independently and as part of a team
• Ability to work on several tasks simultaneously
• Attention to detail

• Bachelor’s degree – preferably in Accounting or Finance
• 5 years Insurance experience preferably finance, collections or premium audit collections
• Advanced knowledge of Microsoft Office products
• Experience with Cognos, Power BI, Great Plains, or Alteryx are a plus

$61,500 - $79,900/year for Jersey City, NJ

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability;
  Paid Parental Leave of up to 10 weeks;
  Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.  to learn more on available benefits.

14400 Arch Insurance Group Inc.