Senior Alternatives Investor Services Specialist Job Jersey City area,New Jersey USA,Finance & Banking

About Lord Abbett

Founded in 1929, Lord Abbett is an independent firm with a singular focus on the management of money. Over the course of our history, we’ve earned a sterling reputation for our leadership, influence, and innovation in the asset management industry. Today, our independent perspective, our commitment to active management, and our intelligent product design continue to make us relevant to individual and institutional investors.

The Role

From the very beginning, we’ve recognized that our people are our greatest asset. As an investment-led, investor-focused firm, we value intellectual curiosity, teamwork, and collaboration across the organization.

We’re looking for people with a keen interest in working for a trusted leader in the asset management industry, a desire to expand their knowledge, and a passion for delivering a client experience that exceeds expectations.

Now that you know our history, are you ready to be part of our future?

Job Overview

The Senior Alternatives Investor Services Specialist plays a critical role within Lord Abbett's Global Investor Services organization, serving as a subject matter expert for investor servicing across alternative investment strategies and product vehicles.

This role is responsible for implementing and continuously enhancing the operating model supporting the full investor lifecycle across Lord Abbett's private markets platform, including onboarding, subscriptions, capital activity, distributions, and liquidity events. Working closely with Product Strategy, Sales, Legal, Compliance, Finance, Investment Operations, Technology, and third-party service providers, this individual will build scalable operational capabilities that support business growth while delivering a best-in-class investor experience across wealth and institutional distribution channels.

The successful candidate combines deep operational expertise with a continuous improvement mindset, using strong cross-functional partnership and operational leadership to simplify complexity, improve scalability, and support the firm's long-term private markets strategy.

We’ll Trust You To Design and Enhance the Investor Services Operating Model

Design and continuously evolve the end-to-end operating models supporting alternative investment products, establishing scalable, repeatable processes across the investor lifecycle.
Develop scalable servicing models that reduce operational complexity while improving consistency and client experience.
Partner with Product teams to ensure new product vehicles and economic arrangements can be supported operationally from launch through ongoing servicing.
Identify opportunities to automate manual processes and improve operational efficiency through technology and workflow enhancements.
Develop operational playbooks supporting repeatable execution across multiple product vehicles.

Support the Full Investor Lifecycle

Serve as an operational subject matter expert and central point of accountability across the full investor lifecycle, including:

Investor onboarding
Subscription processing
Capital commitments
Capital calls
Funding
Distributions
Liquidity events
Ongoing investor servicing

Coordinate complex operational activity across internal partners, custodians, fund administrators, transfer agents, and intermediaries.
Resolve complex operational issues and provide guidance on servicing exceptions and process improvements.
Monitor subscription pipelines and capital activity to support business objectives and operational readiness.

Manage Third-Party Service Providers

Serve as an operational liaison with Transfer Agents, Fund Administrators, custodians, and other third-party providers.
Monitor service quality and operational performance against SLAs and…