Securities Processing Senior Associate Team Lead

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses:
The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Market Entity Identifier (GMEI), and Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Securities Processing Operations provides support for certificates that represent full-service assets held by DTCC's participants in the name of Cede & Co. Securities Processing also provides Custody Service where participants can outsource the handling and servicing of physical securities that are not or cannot be held through its regular depository service.

The Securities Processing Senior Associate is responsible for overseeing and managing daily operations within the department, ensuring effective task coordination, appropriate coverage, and workload allocation. The role entails tracking performance metrics, analyzing productivity, and reporting results to management. Responsibilities include identifying and implementing process improvements, maintaining quality standards, resolving workflow issues and escalations, and serving as a key operational resource for the team.

The position also directly manages staff, providing coaching, feedback, training, and development opportunities to enhance employee performance, productivity, and quality of work.

• Supervises day-to-day activities of a designated team. Ensures strict adherence to procedures and critical time frames; ability to manage competing priorities. Directly manages people.
• Strong evaluator with focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Identifies training gaps and implements appropriate actions to resolve.
• Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly. Resolves exceptions, assists with complex inquiries.
• Understands and applies principles, procedures, requirements, regulations, and policies related to specialized business functions. Writes/maintains procedures and job aids. Identifies procedure gaps, updates procedures to fill gaps as directed.
• Demonst…