Senior ProServe Sales Leader, North America, Healthcare and Life Sciences

Overview

We're seeking an experienced technology sales leader to join our AWS Professional Services (Pro Serve) team and help shape the future of healthcare and life sciences in North America. In this role, you'll partner with our most strategic HCLS customers to design transformative programs focused on AI/Gen AI/Agentic AI, IT modernization, and cloud migration.

What You'll Do

You'll serve as a trusted advisor to C-suite executives and SVPs across Digital, IT, AI, and key business functions—from Clinical Development to Commercial to Manufacturing. Working alongside Pro Serve sales, delivery teams, and specialist groups like the GenAI Innovation Center, you'll design solutions that achieve meaningful business outcomes for our customers.

This role combines leadership and hands-on engagement. You'll guide and coach your team while directly developing large, programmatic deals for selected accounts. Success in this position is measured through revenue, billable bookings, team engagement, and customer satisfaction (NPS, CSAT).

What We're Looking For

We're seeking leaders who can work backwards from HCLS customer outcomes to design ambitious technology transformation programs. You'll thrive here if you think big and innovate, obsess over customer objectives, execute at a high standard, and bring continuous curiosity to your work. A proven track record of growing businesses is essential.

The Impact You'll Make

This is your opportunity to shape how technology drives business transformation and patient impact across healthcare and life sciences. You'll be part of a global team of experts who help customers realize their desired business outcomes through AWS solutions and services.

• Leading and developing a high-performing team of Account Executives

• Developing and implementing sales strategies to meet team targets and drive revenue growth

• Cultivating executive customer relationships, earning trust, credibility and shaping new opportunities

• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions that work backwards from customers’ objectives

• Monitoring and analyzing key performance indicators and driving executional rigor and accurate forecasting and reporting to optimize operational processes and manage risk

The AWS Professional Services organization is a global team of experts who help customers realize their desired business outcomes when using AWS solutions and services. We work together with customer teams and the AWS Partner Network (APN) to execute technology transformations and enterprise cloud computing initiatives. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Basic Qualifications

• 7+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience

• Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

• Experience with cloud technologies and AI, GenAI and agentic-AI solutions and services and transformations

• 7+ years of technology sales and 3+ years of management experience

Preferred Qualifications

• Experience with communication, presentation, and negotiation

• Experience with C-level sales and strategic partnership building

• Experience with AWS products and services

• Experience managing P&L

• 5+ years of team leadership, hiring and development experience

• Experience shaping and delivering at-scale AI/GenAI/Agentic AI transformations with HCLS customers

• Advanced degree in relevant discipline (Biomedical, MD, Computer Science)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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