System Automation Engineer

MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information.

Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.

The Role
To support our growing business, activities and needs, we are recruiting a talented Automation & Monitoring Engineer. The System Engineer will actively contribute to maintain, optimize, and monitor the existing corporate infrastructure as well as to its future design and implementation.

• Design and develop automated solutions
• Configure and deploy automation tools (Red Hat AAP)
• Collaborate with cross‑functional teams
• Maintain and optimize automated systems
• Monitor infrastructure, application, websites, APIs, etc. (Datadog)
• Provide training and support

Hierarchical Reporting
Hierarchically reports to the Manager, MSC Technology NA
Functionally reports to the Infrastructure Team Leader of Automation

Location
Full Time (9AM - 6PM), Hybrid position in Warren, New Jersey.
Candidate MUST be able to reliably commute daily.
Availability for occasional travel as required

• Extensive experience within information security/technology sector
• Proven experience with Ansible
• Proven experience with REST APIs
• Proven experience with Azure, Azure Dev Ops and working within CI/CD pipelines
• Proven experience with IaC templating / complex automated workflow / automated provisioning
• Experience with Service Now CMDB
• Experience with Monitoring tools (Datadog or similar)
• Experience with job scheduler / SCM (AAP, Rundeck, Git)
• Jinja templating knowledge
• Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
• Expertise in deploying and maintaining business critical applications and solutions
• Ability to multitask and work under pressure
• Outstanding English languages written and verbal communication skills
• Outstanding customer service skills

• Experience of using ticketing systems and use of monitoring and management tools
• Experience with cloud-based solutions around compute, storage, and network (Azure)
• Experience with Agile methodology
• Scripting knowledge (Bash, Python, Powershell)
• ITIL certification
• Practical experience working in a RHEL environment

• Positive and can‑do attitude
• Team player and collective result‑oriented
• Driven by expectations and customer satisfaction

We are a company that hires for attitude, mindset and trains for skills. So even if you do not tick all of the boxes but want to be part of MSC, please still apply.