Support Engineer

NLB Services offers a wide-range and best-in-class suite of value-based business solutions comprising of IT services, HR solutions, On-site & Off-site Outsourcing and Consulting services that are built on its robust process domain and people management expertise.

At NLB Services, we believe in a work culture that is open and energetic. Our operational methodology is clear and object oriented, blended with flexibility and a proactive attitude to help us focus on developing the right expertise that is required to deliver an unmatched set of services and products. Our team of experts works 24/7 to add value to your existing business and help you grow exponentially.

Location:
New Jersey, NJ

Hire Type:
Full Time Only

Required Technical Skill Set

• Perl and Shell Scripting.
• Knowledge of "C" and "Oracle Forms" will be an added advantage.

Must-Have

• Perl and Shell Scripting.
• ITIL Knowledge

Good-to-Have

• Knowledge of “C” language
• ITIL Certification

Role descriptions / Expectations from the Role

• Responsible for the overall health of application. This includes continuous improvement in SLA's through better monitoring, escalating bug fixes for correction and system tuning.
• Responsible for the operational stability of the applications.
• Troubleshooting in production environment.
• Act as the Onsite Counterpart for the offshore team and support the applications during the EST hours.

All your information will be kept confidential according to EEO guidelines.