Data Center Technician Onsite

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions.

We’re seeking skilled Freelance Data Center Technicians to join our growing team. As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability.

• Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime.
• Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime.
• Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls.
• Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements.
• Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team.
• Implement and maintain security protocols to protect the integrity of the data center infrastructure.
• Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations and participate in project planning and execution.

• Flexibility:
  Work around your existing freelance or permanent job. Choose the tickets you want to pick up with no minimum hour commitment.
• Professional Environment:
  Join a professional work environment and reconnect with the practical side of IT.
• Competitive Compensation:
  Receive competitive rewards for your compensation and efforts.
• Growth Opportunities:
  Work with compelling clients and seize opportunities to grow in your field.

• Associate or Bachelor's degree in Computer Science, Information Technology, or related field is preferred but not required.

• 3+ years of experience in data center operations, with a strong focus on independent or freelance projects.

• Extensive hands‑on experience with Cisco and Juniper networking devices.
• Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
• Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
• Experience with virtualization technologies such as VMware or Hyper‑V is a plus.

• Valid certifications such as Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.

• Ability to travel to various data center locations on short notice.
• Flexibility to work outside regular hours, including nights and weekends if required.
• Must have access to necessary tools and equipment.
• Strong problem‑solving skills and the ability to work independently and remotely.
• Excellent communication skills for collaboration with remote teams.