Director, Head of Compute Engineering

Job Overview

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology. At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims.

The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

• Define and execute the global compute infrastructure strategy across on-premises, cloud, VMWare, hybrid, and edge environments.
• Drive technology selection, standardization, and architectural direction for all compute platforms.
• Lead evaluation and adoption of emerging compute technologies such as AI/ML accelerators and specialized hardware.
• Build, lead, and mentor global compute engineering teams across multiple geographies.
• Foster a culture of innovation, technical excellence, and continuous improvement.
• Establish clear OKRs, KPIs, and performance metrics for all teams.
• Mentor senior engineering leaders and create career development pathways.
• Oversee design, deployment, and operation of global compute infrastructure to ensure high availability (99.99%+).
• Implement infrastructure-as-code, automation, and self-service platforms.
• Drive Site Reliability Engineering practices to improve reliability and reduce operational toil.
• Establish comprehensive observability, monitoring, and performance optimization frameworks.
• Optimize total cost of ownership and drive 20-30% annual efficiency improvements.
• Lead vendor negotiations with cloud providers and hardware manufacturers.
• Develop business cases and ROI analyses for major infrastructure investments.
• Establish engineering standards, best practices, and architectural patterns.
• Define security, compliance, and governance frameworks for all compute environments.
• Implement capacity planning models and forecasting methodologies.
• Ensure compliance with regulatory requirements and industry standards.
• Drive sustainable computing practices to reduce environmental impact.
• Partner with Product, Security, Finance, and Business teams to align compute solutions with needs.
• Provide regular executive briefings on strategy execution and business impact.
• Build strategic partnerships with technology vendors and industry peers.
• Represent the organization at industry conferences and forums as a thought leader.
• Champion adoption of Compute and Storage workloads across platforms.
• Build specialized compute platforms for AI/ML, HPC, and emerging workloads.
• Establish innovation labs and POC frameworks to evaluate new technologies.

• 10+ years of experience working on engineering and infrastructure management with significant focus on managing storage workloads.
• Expert-level proficiency in at least one storage solution and backup solutions.
• Proven expertise with AWS, including hands‑on experience.
• Backup and disaster recovery experience, including cyber resiliency.
• Solid understanding of cloud security, data governance, and best practices for deploying and managing workloads.
• Hands‑on experience with Infrastructure as Code tools such as Terraform, Cloud Formation, or Ansible.
• Excellent troubleshooting, analytical, and problem‑solving skills.
• Solid understanding of cloud networking, security best practices, and identity and access management.
• Veterans are encouraged to apply.

• Base salary range $139,000 – $175,000 for positions based in Jersey City, NJ, with eligibility for a bonus per the incentive plan.
• Competitive benefits package including health, wellness, financial security, and professional development opportunities.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected category. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to