Applications Development – AI & Enterprise Platforms- Director

Responsibilities

• Lead the horizontal integration of enterprise platforms and shared service capabilities across five business verticals, ensuring scalable, reusable solutions that accelerate delivery and reduce duplication.
• Architect and evolve AI‑driven systems including multi‑agent frameworks, LLM orchestration pipelines, and vector‑database‑backed retrieval systems integrated into enterprise‑grade financial services applications.
• Define and enforce engineering standards across the full software development lifecycle — design, coding, testing, debugging, and deployment — promoting consistency and quality across all shared platforms.
• Lead and deliver local staff forums, present global, regional, and location news and updates to engage the team in the progress of the organization.
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
• Act as the primary technology partner to senior business leaders across verticals — influencing strategic decisions, driving consensus, and translating complex technical capabilities into business value.
• Identify and mitigate cross‑platform risks, maintain disaster recovery plans, and ensure all platforms meet regulatory compliance and governance standards within the Financial Services environment.

• 15+ years of experience in applications development, with deep expertise in enterprise application design, systems analysis, and large‑scale platform delivery.
• 8–10+ years leading engineering teams in senior management roles, with demonstrated accountability for global, distributed teams and complex cross‑functional programs.
• Hands‑on expertise in AI and LLM technologies, including LLM orchestration frameworks (Lang Chain, Llama Index), prompt engineering techniques (ReAct, Chain‑of‑Thought), and multi‑agent system design.
• Strong command of service‑based and microservices architecture, API‑first design, distributed systems, and building shared horizontal platforms that serve multiple business lines.
• Proven ability to operate effectively in matrixed, horizontal leadership roles — influencing senior stakeholders and driving alignment across diverse business and technology teams.
• Financial Services domain expertise, including familiarity with financial products, regulatory compliance requirements, and governance frameworks.

• Experience in formal horizontal platform leadership roles — owning shared technology capabilities across multiple business verticals within a large enterprise.
• Familiarity with vector databases, memory and retrieval systems, and their application within enterprise AI architectures.
• Background in Dev Ops and platform engineering practices, including CI/CD pipelines, infrastructure‑as‑code, and cloud‑native delivery models.

• Bachelor’s degree/University degree or equivalent experience

At Citi, we invest in our leaders. In this role, you will have strategic ownership, global reach, and organizational influence to shape how AI and enterprise platforms are built and scaled across one of the world's leading financial institutions — while being supported by a culture that values your growth, wellbeing, and long‑term success.

• Hybrid working model — 3 days in the office and 2 days working remotely, giving you flexibility without sacrificing collaboration.
• Strategic leadership scope owning a multi‑million‑dollar technology portfolio and leading global engineering teams, with direct influence on enterprise‑wide platform decisions.
• Access to…