Technical Program Manager

About the Role

We are seeking a Technical Program Manager IV to lead multiple high-Impact programs across our client's Entertainment platforms. This role supports global product delivery for IDS, XVP, and Voice
, driving execution across backend systems powering the Entertainment OS, content discovery, and data surfacing for client applications.

This is a high-visibility, technical, cross-functional role requiring strong communication, deep platform understanding, and the ability to align teams across multiple domains. The TPM will own 3+ concurrent programs
, each with significant technical complexity and business impact.

• Manage 3+ simultaneous, high-Impact programs across Entertainment platforms.

• Develop program strategy, business cases, and high-level plans aligned with enterprise goals.

• Drive end-to-end program delivery
  , ensuring on-time, on-budget execution.

• Build and maintain program roadmaps, quarterly plans, and domain-level artifacts
  .

• Track milestones, identify risks early, and drive mitigation strategies.

• Lead negotiations, risk discussions, and cross-team alignment to prevent siloed execution.

• Partner with internal engineering, product, architecture, and platform teams.

• Communicate program status, risks, and decisions clearly to leadership.

• Facilitate alignment across platforms, ensuring clarity of ownership and dependencies.

• Support high-exposure initiatives driving growth for Entertainment platforms.

• Operate as a mid-to-high technical TPM with architecture-level understanding.

• Demonstrate working knowledge of backend systems, APIs, services, and hosting environments
  .

• Collaborate closely with engineering teams to ensure technical feasibility and integration readiness.

• Understand how backend systems support content discovery and data surfacing
  .

• Apply advanced program management methodologies and frameworks.

• Maintain documentation, wikis, dashboards, and reporting artifacts.

• Ensure transparency, accountability, and proactive communication across teams.

• 7-10 years in Technical Program Management or related IT leadership roles.

• Proven experience managing multiple concurrent programs in complex, multi-platform environments.

• Strong understanding of backend systems, APIs, services, and platform architecture
  .

• Experience with
  global product delivery and large-scale platform initiatives.

• Highly proactive, organized, and skilled in risk management and cross-team alignment.

• Excellent communication and negotiation skills; able to influence without authority
  .

• Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Confluence/Wiki
  .

• Local Philadelphia knowledge/background preferred.

• Experience in entertainment, streaming, or large consumer platforms is a strong plus.

GCS is acting as an Employment Business in relation to this vacancy.