Tech Risk and Controls Director- Platforms

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Employee Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.

With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

• Expertise designing and delivering self‑service data products that expose pertinent risk/hygiene signals to dev teams; strong grounding in data governance, lineage, access controls, data quality/SLOs, and integrating with control frameworks to make compliance seamless
• Mastery of impact‑based prioritization, backlog hygiene, and workload triage; able to balance regulatory deadlines, control gaps, and customer outcomes, and translate analytics into clear sequencing and capacity plans.
• Credible at all levels, from engineers to senior management; can succinctly explain the why, expected impact, and trade‑offs, and convert complex technical topics into business‑aligned narratives and decision briefs
• Track record of uplifting developer communities (guilds, office hours, enablement), influencing without authority, and driving cross‑LOB alignment; calm under pressure with disciplined incident/problem management, root‑cause analysis, and continuous improvement.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial…