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Head of Customer Service Analytics & Insights
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-07-14
Listing for:
Professional Recruiting Consultants, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Audible is seeking a Senior Business Intelligence Engineer within the Customer Service Analytics team. You will design, implement, and optimize reporting processes delivering critical KPIs and insights across the organization.
You will transform complex data into clear narratives, maintain governance, and enable self-service data solutions while collaborating with data scientists, engineers, product managers, and business leaders to align reporting with strategic objectives.
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