Quality Specialist II

Job Description

This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

• Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
• Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
• Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
• Identifies automation opportunities and develop test automation for applicable test types
• Executes test cases, including manual and automated tests, and record test results
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion:
  Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data:
  Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator:
  Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
• Risk Manager:
  Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach:
  Knows and develops team members through coaching and feedback.
• Financial Steward:
  Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader:
  Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes:
  Delivers results through effective team management, structure, and routines.

• Analytical Thinking
• Application Development
• Automation
• Business Acumen
• Test Engineering
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• User Experience Design
• Agile Practices
• Architecture
• Collaboration
• Dev Ops Practices
• Solution Design

• Ensures the testing strategy and processes are well-defined and continuously improved for the team or teams. Able to handle multiple QA teams and cross functionality.
• Establishes a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting.
• Creates and optimizes test processes including defect management and reporting. Contributes to building quality into the SDLC using best practices and tools. Creates a test automation strategy across the application stack (UI, API, and Backend, etc.).
• Creates and optimizes test automation frameworks and use of test automation tools. Leads test planning for complex features that span across the platform or multiple teams.
• Ensures alignment and sign off for test cases from business and other stakeholders. Optimizes test suites employing techniques such risk-based testing. Manages test execution and assists with resolving, communicating or escalating any issues that may result in test plan variance.
• Contributes to test data management approach, processes and tools. Conditions and generates test data and ensure data compliance requirements are met on all levels of test environments.
• Reports issues and defects along with the appropriate background information for review. Participates in triaging reported…