Production Tech Support: AI-Driven Incident Triage
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-08-02
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
JPMorgan Chase & Co. is seeking a Technology Support team member in Jersey City to ensure stability, availability, and performance of production application flows.
You will troubleshoot, maintain, and resolve production issues across internally and externally developed systems, enabling a seamless stakeholder experience. Key responsibilities include monitoring production environments, using AI-assisted capabilities for incident triage, and applying ITIL-friendly processes to improve resiliency
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