Senior Information Technology Program Manager

Role:
Program Manager II – Information Technology (IT)

Location:
Jersey City, NJ

Employment Type:
W2 Only

Position Summar

yWe are seeking an experienced
IT Program Manager I
I to lead complex technology programs across geographically distributed engineering, product, and business teams. The ideal candidate will possess strong expertise in program delivery, governance, risk management, engineering operations, product operations, stakeholder engagement, and AI-driven process transformation

.This role will work closely with Vice Presidents, Directors, Development Managers, Product Managers, and Engineering teams to ensure successful delivery of strategic technology initiatives while driving operational excellence and continuous improvement across the PMO function

**.
Key Responsibiliti

es1. Program Delivery & Planni

• ng Partner with senior leadership (VPs, Directors, Development Managers) to develop and execute program delivery plan
• s.Identify critical path activities, dependencies, capacity constraints, and delivery risk
• s.Establish and facilitate RAID (Risks, Assumptions, Issues, Dependencies) management processe
• s.Support governance frameworks for change management, release planning, and dependency coordinatio
• n.Define, monitor, and report program KPIs and delivery metric
• s.Drive continuous process improvement through enhanced methodologies, tools, and governance practice

s.2. Risk & Dependency Manageme

• ntOwn enterprise-level risk and dependency management processe
• s.Maintain and govern program risk registers and dependency log
• s.Conduct recurring risk reviews with senior stakeholder
• s.Identify technical, operational, delivery, resource, and vendor-related risks proactivel
• y.Develop mitigation strategies and contingency plan
• s.Facilitate dependency resolution sessions and remove blockers before they impact project timeline

s.3. Executive Stakeholder Manageme

• nt Partner with VP and Director-level leadership across business and technology organization
• s.Prepare executive presentations, portfolio health reports, and governance update
• s.Drive alignment across multiple teams and business unit
• s.Ensure transparent communication and collaboration across globally distributed team
• s.Support strategic decision-making through data-driven reporting and program insight

s.4. AI Integration & Governan

• ce Evaluate and implement AI tools to improve delivery efficiency and PMO effectivenes
• s.Lead AI pilot programs, proof-of-concept initiatives, and adoption strategie
• s.Establish governance, compliance, and best practices for AI usage within project and program managemen
• t.Introduce agentic workflows and automation opportunities across PMO operation

s.5. Technical Excellence & Engineering Operatio

• ns Partner with engineering leadership to improve technical quality and operational maturit
• y.Monitor engineering health metrics includin
• g:
  
  Code covera
• ge Vulnerability remediati
• on Disaster Recovery (DR) readine
• ss System reliabili
• ty Infrastructure cost optimizati
• on Drive engineering operational processes includin
• g:
  
  Incident Manageme
• nt Change Manageme
• nt Release Manageme
• ntOn-call Operatio
• ns Environment Manageme
• nt Operational Readiness Revie

ws6. Product Operations Leadersh

• ip Partner closely with Product Managers and Project Manager
• s.Maintain roadmap governance and prioritization processe
• s.Ensure alignment between product strategy and execution capacit
• y.Implement Product Operations best practices, includin
• g:
  
  Intake Manageme
• nt Feature Lifecycle Governan
• ce Backlog Health Revie
• ws Prioritization Framewor
• ks Release Planni
• ng Improve product artifacts includin
• g:
  
  Epi
• csUser Stori
• es Acceptance Criter
• ia Roadma
• ps Release Documentati
• on Ensure roadmap items are well-defined, sequenced, measurable, and aligned to business objective

s.7. PMO Excellence & Continuous Improveme

• nt Contribute to PMO standards, templates, methodologies, and playbook
• s.Drive adoption of best practices across project and program management team
• s.Participate in PMO retrospectives and organizational learning initiative
• s.Recommend new tools, frameworks, and delivery models that improve execution effectivenes

s.8. Leadership & Team Developme

• nt Mentor and coach Project Managers and delivery professional
• s.Improve…