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Senior Problem Manager — Incident & RCA Leader
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-08-06
Listing for:
hackajob
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist
Job Description & How to Apply Below
BNY is seeking a Problem Manager to lead RCA investigations and manage major incidents within its IT operations. The role requires coordinating across infrastructure, applications, networks, and vendors to drive permanent corrective actions and avoid reoccurrence.
The candidate will report findings to senior leaders, develop executive RCA reports, and support governance with KPI-driven metrics. Location options include Jersey City, NY;
Pittsburgh, PA; and Lake Mary, FL, with a focus on continual
Position Requirements
10+ Years
work experience
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