SailPoint ISC & OIM Support Engineer

SailPoint ISC & OIM Support Engineer

Key Responsibilities

• Fix production errors, rule failures, and provisioning issues in OIM and SailPoint ISC.
• Identity Management:
  Maintain connectors, provisioning rules, and identity data flows.
• Application Offboarding:
  Safely disconnect and offboard target applications from Oracle Identity Manager, revoking related access policies, entitlements, and connector configurations.
• Bulk Operations & Fixes:
  Execute mass user data updates, account modifications, and error remediations across target systems.
• API Integration & Scripting:
  Leverage OIM Java/REST APIs (User Manager, Role Manager, OIMService) to automate fixes, data reconciliation, and bulk status changes.
• Troubleshooting & Support:
  Resolve L2/L3 production incidents, analyze diagnostic logs, and patch provisioning failures.

Essential Skills

• Role: ISC + OIM Support (1 position)
• Overview:
  Specialist engineer with dual expertise in SailPoint ISC and OIM to support application offboarding in OIM. Has experience in tasks to execute bulk data corrections, and enhance/run API scripts for identity lifecycle maintenance. Able to support migration activities to SailPoint ISC.
• Skills:
  
  Sailpoint Experience
  
  Required:
  
  8-10
• Top 3
  
  Required Skills:
• 5+ years total IT / IAM experience
• 2+ years hands-on IGA implementation (SailPoint Identity IQ or ISC)
• 2+ years on SailPoint ISC (Identity Now) in production enterprise environments
• Experience with JDBC, Web Service, and flat-file connectors
• Experience supporting Oracle Identity Manager (OIM/OIG) environments.
• Hands-on production support experience with SailPoint ISC (Identity Now).
• Understanding of user provisioning, reconciliation, and identity life cycles
• Top 3 Preferred
  
  Skills:
• SailPoint ISC Certified Engineer
• Cyber Ark PAM integration experience
• OIM migration background