Incident Reporting Manager
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-08-12
Listing for:
LA VISEE TECHNOLOGIES
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Blockchain / Web3, Information Security & Data Protection, Cybersecurity, Data Analyst
Job Description & How to Apply Below
- Blockchain Incident Lifecycle: Oversee end-to-end logging, triage, and reporting of mainnet, testnet, and smart contract execution failures.
- Technical War Rooms: Coordinate rapid-response communication between smart contract engineers, node operators, security teams, and traditional banking infrastructure peers.
- Regulatory Compliance: Draft high-fidelity post-incident reports that meet strict federal and international financial regulatory compliance frameworks.
- Metrics & Analytics: Build data-driven dashboards to track blockchain network uptime, transaction finality delays, gas fee anomalies, and team response metrics.
Required Qualifications
- Experience: 10+ years in Financial Services IT Service Management (ITSM), Operational Risk, or Production Support, with at least 1-2 years dedicated to blockchain or decentralized applications (dApps).
- Technical Knowledge: Deep understanding of enterprise blockchain mechanics (e.g., Ethereum/EVM, Hyperledger, Corda), consensus mechanisms, gas optimization, and smart contract logic.
- Tooling Proficiency: Advanced hands-on experience with institutional ITSM platforms (Service Now, Jira) and blockchain analytics tools (Splunk, Dune, block explorers).
- Communication: Masterful technical writing capability to simplify complex cryptographic or protocol-level anomalies into actionable summaries for non-technical stakeholders.
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