Trade & Operations Support - Overnight - Mid Level - Hybrid

Trade & Operations Support
- Overnight
- Mid Level

The Trade & Operations Support role is responsible for supporting global trading activity during overnight and early market sessions. This role helps expand market coverage by providing real-time trade support, monitoring of systems health and connectivity, and resolving operational issues outside of standard business hours.
Trade & Operations Support provides external-facing support for client trading workflows, along with oversight of internal platforms and systems during designated off-hours shifts.

Salary Range And Benefits
The estimated salary range is $100,000 - $125,000. Salary is negotiable depending on experience and skills.

• Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
• Monitor the health and performance of internal trading systems and external connectivity
• Troubleshoot and elevate operational, connectivity, and client-related issues in real time
• Collaborate with internal teams, including Routing, Clearing, Integration, and Sales, to support and enhance the client experience.
• Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
• Document incidents, issues, and resolutions to support operational transparency and continuous improvement

• 1-5 years of experience in trading operations, trade support, or market operations
• Familiarity with equity and options trading workflows preferred
• Experience in a high-volume, time-sensitive trading environment
• Prior client-facing support experience strongly preferred
• SIE, Series 7, Series 57, or willingness to obtain

• Strong problem-solving and analytical skills
• Ability to work independently and make sound decisions in a low-supervision environment
• Excellent communication skills, both written and verbal
• High attention to detail and accuracy
• Ability to remain calm and effective under pressure
• Strong sense of accountability and ownership

* This role and referral are intended for Evans Scholars.